ZIGLAR CORE PROGRAMS

1.      ASSURING CUSTOMER LOYALTY^TM

Client relationships are the lifeblood of an organization. To earn a customer is simply not enough. Today's top companies know that true value is derived from lifelong customers - those who come back year after year.

Each time your employees interact with customers, your business earns a customer service opportunity. Every day, all day long, each person in your organization has the chance to serve - and delight - your customers. Do you know if your company is capturing these opportunities? Have you equipped your employees with the ability, the know-how, and the expectation that they are responsible for not only spotting these opportunities, but also seizing them?

Ziglar's Assuring Customer Loyalty program combines the dynamic principles of Total Client Delight (TCD) with the best of Total Quality Management (TQM). The combination creates lifelong customers who will also tell others. Through customized training programs, Ziglar's Assuring Customer Loyalty unites the very best of Ziglar  with your organization's core values.  This facilitated program is participant-driven for optimal results.

2.      ESSENTIAL PRESENTATION SKILLS^TM

One of the keys to effective presentation skills is combining verbal and nonverbal communications to create a convincing message. Knowing your presentations will be believable and accepted allows you to deliver a powerful presentation.

Ziglar's Essential Presentation Skills^TM makes taking the leap easier and gives you trade secrets gleaned from one of America's most beloved motivational presenters - Zig Ziglar.

This powerful program provides the tools to move your presentations from information daze to presentation pizzazz. Full of meaningful examples and memorable illustrations, your presentations will make a lasting impression on your audience. With the added skill of persuasion, you will find yourself moving people like never before.

 3.      STRATEGIES FOR SUCCESS^TM

Maximizing success characteristics is essential for high-performing companies. The formula for achieving success can be described by three action-oriented steps: plan, prepare and expect to succeed. Ziglar's Strategies for Success^TM is designed to help each person in any organization grow personally and professionally in four critical areas : qualities, abilities, skills and attitudes. By focusing on these core areas, a company gains characteristics of success, professionalism, excellence and perhaps the very best return of all : improved overall performance. 

4.      TOP PERFORMANCE^TM

Excellence. You expect it yourself. You expect it of those around you. So how can you make excellent performance a reality?

These dynamic principles developed by Zig Ziglar are applicable to supervisors, sales managers, executives and leaders from all areas of your organization. Sprinkled with Ziglar's wit and helpful activities to illuminate and emphasize points, the course will propel you, and those around you, towards Top Performance!

Regardless of your industry or profession, Top Performance will help you become your best, motivate others to excel, and boost the quality of your organization.

 5.      ZIGLAR SALES SYSTEM^TM  

Ziglar Sales System^TM provides a means for immediate and major improvements in sales performance. This training isn't about "selling" someone on a product; it is about helping the person "buy" a solution that will truly serve them.

Ziglar Sales System^TM teaches sales performance through an easy-to-apply and powerful sales formula that is built on TRUST. When followed and applied, sales professionals can yield tremendous results in a remarkably short period of time.

We provide you with the solution for achieving sales goals that increases revenue and shortens sales cycles, creating greater market share, increasing referrals and improving sales closing ratio, customer relationship, satisfaction and royalty.

We also offer :

ZIG ZIGLAR PROFESSIONAL DEVELOPMENT PROGRAMS :

1.      Developing the right attitudes for success

2.      Creating customer service excellence

3.      Building a foundation of ultimate performance

4.      Effective communication skills

5.      Foundation for successful change

6.      Organizing people and process for service excellence

7.      Directing people's desire to excel

8.      Managing the sales process

9.      Principles to boost your sales performance

10.  High impact business presentation

METHODOLOGY:

Interactive and participative workshop session using short presentations, group work, group discussions, case studies, role-plays, assessments, etc.

FACILITATOR

1. Januar Hadihardjo (International Zig Ziglar's Signature Trainer)